Customer Service Advisor

Our client is a market leading supplier of PPE and workwear to the industry. Due to recent restructure, increased business levels and expansion we now have an exciting opportunity for two experienced Customer Service advisors to join the team on a permanent basis.
Position

Permanent

Location

Leeds

Salary

£10.00 - £10.50ph

Job Details

Excellent Company to work for!!

Our client is a market leading supplier of PPE and workwear to the industry. Due to recent restructure, increased business levels and expansion we now have an exciting opportunity for two experienced Customer Service advisors to join the team on a permanent basis. As a Customer Service Advisor your day to day duties will include:

  • Taking inbound calls from Customer wishing to order products
  • Taking inbound and making outbound calls to and from Customers wishing to update on the status of the order
  • Dealing with any issues arising as a result of late, lost or incorrect orders in a professional manner
  • Updating Excel spreadsheets on stock levels and customer details
  • Completing associated paperwork

You will be working in an open office environment that has been adjusted to ensure covid rules are adhered to:

Other relevant jobs details include:

  • Salary £10 - £10.50ph depending on experience.
  • Hours of Work Mon - Fri between 8am and 5pm day shifts 37.5 hours per week
  • No Weekends
  • No sales
  • Free parking (own transport is likely to be required due lack of public transport)
  • Possibility of going permanent which will include a salary of up to 21K

Person Spec:

  • Customer service experience, ideally dealing business to business
  • Ability to professionally and comfortably handle customer complaints
  • Intermediate user of Microsoft packages, specifically Excel

Immediate interviews available

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